Responsible Gaming – Play Safe at 365gl Philippines

Your Player Protection Tools

365gl gives you full control over your gaming activity. These tools are available to every registered player — free of charge, anytime.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your 365gl account to keep your spending within a budget you're comfortable with.

Session Time Limits

Limit how long you play per session. Once your time is up, 365gl will automatically log you out so you can take a healthy break.

Cooling-Off Period

Take a short break from the Platform for 24 hours, 7 days, or 30 days. Your account is temporarily suspended during this period.

Self-Exclusion

Permanently or long-term exclude yourself from 365gl. Once activated, self-exclusion cannot be reversed for the chosen period.

Reality Checks

Receive on-screen reminders showing how long you've been playing and how much you've wagered during your current session.

24/7 Support

Our responsible gaming support team is available around the clock to assist Filipino players who need guidance or want to activate any protection tool.

Playing Smart with 365gl

Gaming at 365gl is meant to be an enjoyable pastime — a way to unwind after a long day in Manila, catch some excitement during a PBA game, or try your luck on your favorite slot. But like any form of entertainment that involves money, it's important to approach it with a clear head and a plan.

Responsible gaming means understanding that the house always has an edge, that losses are a normal part of the experience, and that gambling should never be used as a way to solve financial problems or escape personal difficulties. At 365gl, we want every Filipino player to enjoy our platform safely and sustainably.

The 21+ Age Requirement

In the Philippines, the legal age for casino-style gambling is 21 years old, as mandated by PAGCOR. This is a non-negotiable requirement on the 365gl Platform. We conduct strict age verification during the KYC process, and any account found to belong to a person under 21 will be immediately closed and all funds returned.

If you suspect that a minor is accessing the 365gl Platform — whether through your account or otherwise — please contact us immediately at [email protected]. We take underage gambling extremely seriously.

⚠️ Never share your 365gl login credentials with anyone, especially minors. You are responsible for all activity on your account. Keep your username and password secure at all times.

Understanding Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It develops gradually and can be difficult to recognize in yourself. The key difference between recreational gambling and problem gambling is control — specifically, the loss of it.

Problem gambling is not a moral failing. It is a recognized behavioral condition that responds well to early intervention and professional support. If you or someone you know in the Philippines is struggling, help is available.

Tips for Staying in Control

Set a strict budget before you start playing and stick to it — treat it like entertainment spending, not an investment.
Never chase losses. If you've hit your limit for the day, log out and come back another time.
Take regular breaks. Use 365gl's session time limit feature to remind yourself to step away.
Don't gamble when you're stressed, upset, or under the influence of alcohol.
Keep gambling separate from your financial obligations — rent, bills, and family needs always come first.
Talk to someone you trust if you feel your gambling is getting out of hand.

ℹ️ 365gl's responsible gaming tools are accessible directly from your account settings. You can activate deposit limits, session timers, or self-exclusion at any time — no waiting period required to set restrictions.

Self-Exclusion at 365gl

Self-exclusion is the most powerful responsible gaming tool available on the 365gl Platform. When you activate self-exclusion, your account is immediately suspended and you will be unable to log in, deposit, or place bets for the duration of the exclusion period.

Self-exclusion periods available on 365gl are: 6 months, 1 year, 3 years, and permanent exclusion. We strongly recommend choosing a period that gives you enough time to seek professional support and rebuild healthy habits. To activate self-exclusion, contact our support team at [email protected] or use the self-exclusion option in your account settings.

Once self-exclusion is active, 365gl will also suppress any promotional emails or bonus offers directed to your account. We will not attempt to re-engage you with marketing during your exclusion period.

Warning Signs to Watch For

Spending more money or time gambling than you originally planned.

Borrowing money from family or friends — or using credit — to fund gambling.

Feeling restless, irritable, or anxious when you try to cut back or stop.

Chasing losses — continuing to play in an attempt to win back money you've lost.

Neglecting work, school, or family responsibilities because of gambling.

Hiding your gambling activity from people close to you.

Gambling to escape stress, depression, loneliness, or other emotional difficulties.

Quick Self-Assessment

Check any statements that apply to you over the past 30 days. This is not a clinical diagnosis — it's a personal check-in.

I have gambled with money I couldn't afford to lose.

I have tried to win back money I lost by gambling more.

I have felt guilty or ashamed about my gambling.

Gambling has caused problems with my family or work.

I have borrowed money or sold something to fund gambling.

⚠️ You checked one or more warning signs. We encourage you to use 365gl's self-exclusion or cooling-off tools, and consider reaching out to a professional support service. You are not alone.

✅ No warning signs checked. Keep playing responsibly — remember to stick to your budget and take regular breaks.

🚪 How to Self-Exclude on 365gl

Activating self-exclusion on 365gl is straightforward. Here's how to do it:

Log in to your 365gl account and go to Account Settings.
Select Responsible Gaming from the menu.
Choose Self-Exclusion and select your preferred duration (6 months, 1 year, 3 years, or permanent).
Confirm your request. Your account will be suspended immediately.
Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and our team will process it within 24 hours.

During self-exclusion, all pending bonuses are forfeited and marketing communications are stopped. Any remaining balance will be returned to your registered payment method upon request.

🏛️ PAGCOR Responsible Gaming Program

As a PAGCOR-compliant platform, 365gl fully supports the Philippine Amusement and Gaming Corporation's responsible gaming framework. PAGCOR requires all licensed operators to implement player protection measures and provide access to support resources.

PAGCOR's responsible gaming program includes:

A national self-exclusion registry that applies across all PAGCOR-licensed venues and platforms in the Philippines.
Mandatory responsible gaming training for all gaming staff.
Strict enforcement of the 21+ age restriction across all licensed operators.
Collaboration with Philippine mental health organizations to provide support for problem gamblers.

If you wish to self-exclude from all PAGCOR-licensed gaming platforms in the Philippines — not just 365gl — you may contact PAGCOR directly through their official channels to register for the national exclusion program.

Responsible Gaming at 365gl